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FAQ’s

Do you have customer support?
Yes. We are available 5 days a week during business hours EST Australian time.

What kind of warranty do you offer?
The Salus36 Portable Hyperbaric Chambers comes with a world-leading 2-year warranty.

Are the zippers hard to open?
Once lubricated and used a few times, our zippers are easy to operate.

What is your delivery time?
Typically 1 to 2 weeks.

How long does it take to set up the chamber?
Initial installation is only a matter of putting in the mattress and the frame, and attaching the hoses. It can be done in around 45 minutes and is very easy. Each Salus36 Portable Hyperbaric Chamber comes with a detailed instructional manual.

What is the shipping cost?
Door to door shipping is included when you purchase the Salus36 Portable Hyperbaric Chamber.

Where do I install the Salus36 Portable Hyperbaric Chamber?
The Salus36 can be installed and used in any spare room as it is designed to be portable.

Where are the chambers made?
The chambers are made and shipped from our factory in China.

What happens during the session?

For many people, a session in a hyperbaric chamber is no different than an airplane flight. You need to be able to clear your ears to be comfortable. Once you have descended to pressure and your ears adjust, you will feel completely normal in the chamber. Many of our customers bring in laptops, iPads, iPods etc., relax, watch movies and listen to music. There is even enough space for a tailored exercise program.

Can I use the chambers without supervision?
The Salus36 Portable Hyperbaric Chamber is easy to use without the need for any supervision or specialised training. Pressure gauges and pressure release valves come standard in the interior of the chamber, and the zipper is double sided for easy and fast exiting if required.

 

A Word From The CEO

For those of you who are first time visitors. Welcome. Welcome to the ever growing community of affordable Hyperbaric Chambers. Please feel free send us a message if you have any questions that you might have and the team will do the best we can to assist.

For those of you who are existing customers and know the story behind why I built this company and designed the Salus36, you will also be aware of the many battle's I have encountered over the years with Australian Authorities including the TGA.

As most of you know we have been supplying hyperbaric chambers to everyday Australians for over 9 years. In May of this year 2019 we were faced with what looked to be our last stand. However with much perseverance and legal representation we prevailed as we have always done before.

Many of you have asked  why I have been forced to take my story down behind me starting this company. My and Elijah’s story has always been in contention with the TGA. Over the years that story has been re-edited over and over to fit their ‘Acceptable’ governing policies and laws. So to answer your question, unfortunately the law today here in Australia currently do not allow me to share my families story or Elijah's story on this site today or in the future.

With that I would like to take this opportunity to thank you ALL for your on going support and well wishes. It means a great deal not only to myself and my family but our staff as well. So once again thank you.

Mr. Chris Williams

Director