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FAQ’s

Do you have customer support?
Yes. We are available 5 days a week during business hours EST Australian time.

What kind of warranty do you offer?
The Salus36 Portable Hyperbaric Chambers comes with a world-leading 3-year warranty.

Are the zippers hard to open?
Once lubricated and used a few times, our zippers are easy to operate.

What is your delivery time?
Typically 2 to 3 weeks.

Do I need a prescription?
No you do not need a prescription to use the Salus36 Portable Hyperbaric Chamber. If you are using the Salus36 to treat your health condition, we recommend you seek advice from your health practitioner.

How long does it take to set up the chamber?
Initial installation is only a matter of putting in the mattress and the frame, and attaching the hoses. It can be done in around 45 minutes and is very easy. Each Salus36 Portable Hyperbaric Chamber comes with a detailed instructional manual.

What is the shipping cost?
Door to door shipping is included when you purchase the Salus36 Portable Hyperbaric Chamber.

Is the Salus36 safe for children?

Yes. The chamber can come with 2 face masks so that a child and an adult can use the oxygen simultaneously. We recommend that children under the age of 16 need to be accompanied by an adult inside the Salus36.

Where do I install the Salus36 Portable Hyperbaric Chamber?
The Salus36 can be installed and used in any spare room as it is designed to be portable.

Where are the chambers made?
The chambers are made and shipped from our factory in China.

What happens during the session?

For many people, a session in a hyperbaric chamber is no different than an airplane flight. You need to be able to clear your ears to be comfortable. Once you have descended to pressure and your ears adjust, you will feel completely normal in the chamber. Many of our customers bring in laptops, iPads, iPods etc., relax, watch movies and listen to music. There is even enough space for a tailored exercise program.

What is the typical cost for a session?

Hard HBOT in a hospital hyperbaric clinic typically costs $250 per session, or $10,000 for 40 sessions. Thus, the standard HBOT protocol costs $20,000 for 80 sessions. Since many people go on to do hundreds of sessions over a period of years, the costs can be very high and very unaffordable for the general population. A portable chamber typically only costs around 5 cents a day to run so owning your own Salus36 Portable Hyperbaric Chamber makes financial sense.

How safe is the Salus36?

Pure oxygen under pressure is extremely flammable. Monoplace hard chambers use pure oxygen under pressure, so safety precautions must be taken when using these chambers. The Salus 36 however uses pressurized room air with an oxygen concentrator. Hence it is safe and not flammable. However, the chamber should not be exposed to any naked flame, including cigarettes or the like.

How can I learn about the HBOT?
The most comprehensive book about HBOT is The Oxygen Revolution by Paul Harch, M.D. This book is geared toward consumers who would like to learn more about how HBOT works and what conditions it treats. The book explores the science behind HBOT, as well as case histories of patients who have benefited from HBOT.

Can I use the chambers without supervision?
The Salus36 Portable Hyperbaric Chamber is easy to use without the need for any supervision or specialised training. Pressure gauges and pressure release valves come standard in the interior of the chamber, and the zipper is double sided for easy and fast exiting if required.